Betting is entertainment — not a livelihood. 9tk10 wants you to always stay in control, enjoy the experience, and get help when you need it. Every Responsible Gaming tool and guide is right here.
We're more than just a betting platform — we're your active partner in keeping you safe.
Set your own daily, weekly, and monthly limits for deposits, bets, and losses. Limits take effect immediately once set.
Pause your account for anywhere between 24 hours and 6 weeks to clear your head. All betting activity is completely suspended during this time.
For a longer break, you can close your account for 1 to 5 years or permanently. Our support team is available around the clock to assist.
Track your betting history, spending stats, and time spent. Staying informed makes it easier to stay in control.
Our support team is trained in responsible gambling and ready at all times. Helping without judgment is what we're here for.
How to recognise gambling addiction, tips on helping yourself, and a guide to raising awareness within your family — all available in Bengali.
Betting is a form of entertainment. You should never bet with the hope of recovering money you've lost. If you feel it's becoming a problem, Support Contact us.
Responsible Gaming means keeping betting fun — not letting it become a source of stress or financial trouble. 9tk10 always wants you to play with awareness, in control, and with a smile.
The core of Responsible Gaming is simple: play when you want, bet only what you can afford, and know when to walk away after a loss. Betting should never be treated as a source of income.
9tk10's responsible gambling guidelines have been developed with the Bangladesh context in mind. We know many players are betting for the first time, and getting the right start matters.
When it comes to Responsible Gaming, 9tk10 follows a set of core principles that are reflected in every decision we make:
Odds, rules, and terms are all clearly stated. No hidden charges or conditions.
Every player receives the same level of protection. Support is provided without discrimination.
Player well-being matters more to us than business.
You are fully in control of how you play. We simply provide the tools.
The following tools are available free of charge for Responsible Gaming at 9tk10. Activate them anytime from your account settings or through support:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set.
ActivateSet how much you're willing to lose within a given period. Once the limit is reached, betting stops automatically.
ActivateDecide how many hours you want to play per session. You'll receive a warning before being logged out when the time is up.
ActivatePut your account on a break for 24 hours up to 6 weeks. Both betting and deposits are fully suspended during this period.
ActivateIf you need a longer break, close your account for 1 to 5 years or permanently. Requests are acted on immediately.
ApplyReceive pop-up notifications at set intervals to remind you how long you've been playing.
ActivateGambling addiction develops gradually. It may not be obvious at first, but certain signs are worth watching for. If you notice any of these in yourself or someone you know, take action right away:
These signs are not a sign of weakness — they are treatable conditions. Reaching out for help is an act of courage. Talk to Us — we'll help without any judgment.
Ask yourself the following questions. If you answer "Yes" to more than three, consider seeking professional help:
1Have you spent more than your betting budget in the past month?
2Have you continued betting in order to try to win back money you've lost?
3Have you had arguments with family or friends over your betting?
4Are you finding it hard to focus on work or studies?
5Have you tried to stop betting but couldn't?
6Have you borrowed money or dipped into your savings to fund betting?
This is an awareness questionnaire, not a professional diagnosis. If you feel you have a problem, please consult a specialist.
Setting limits on 9tk10 is straightforward. Just a few steps to keep yourself protected:
Log in to your 9tk10 account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Deposit limits, session time, cool-off period, or self-exclusion — select whatever you need.
Enter the amount or time period you'd like to limit yourself to. It takes effect as soon as you confirm.
If you're having trouble doing this through Settings, Help Center Let us know directly — we'll take action right away.
Watching someone close to you struggle with a betting addiction can be difficult. Here are some tips from 9tk10 on what you can do:
Remember, you don't have to handle this alone. We're here to support families too.
9tk10 strictly prohibits betting by anyone under 18. Age is verified at registration and reviewed on a regular basis.
If you have children or teenagers at home, keep your betting account secure from them:
If you suspect a minor is using 9tk10, report it to us immediately — Support let us know.
Acknowledging the problem is the first and bravest step. 9tk10 is always here for you — ready to help, without judgment.
Need a break right now? Apply for self-exclusion — action will be taken immediately.
ApplyAsking for help isn't a sign of weakness — it takes strength. You're not alone; 9tk10 is here for you.